How do I prepare my video for upload?
Encoding your video appropriately is essential to giving your audience a good viewing experience. Not doing so can result in videos failing to load, buffering for a long time, or crashing the website altogether.
Below is a range of applications and services we recommend you use when preparing your video for upload.
Use a free online tool to re-encode your video. Use the default settings.
Cloud Convert (Does not require sign-up)
Adobe Express (Requires sign-up)
You can use a desktop application to encode your video.
Handbrake (Free)
Adobe Media Encoder (Paid)
File container: MP4
Video codec: H.264
moov atom at the front of the file (Fast Start)
Width and height resolution limit: 4096px (Recommended 1920px for optimal uploading and playback experience)
Recommended max file size: 2GB
Video bitrate: 8-10 Mbps
If you would like more help, don't hesitate to get in touch with our support team via our help centre or tag us on X (formerly Twitter) and Farcaster.
