How do I prepare my video for upload?
Encoding your video appropriately is essential to giving your audience a good viewing experience. Not doing so can result in videos failing to load, buffering for a long time, or crashing the website altogether.
Below is a range of applications and services we recommend you use when preparing your video for upload.
Basic
Use a free online tool to re-encode your video. Use the default settings.
Cloud Convert (Does not require sign-up)
Adobe Express (Requires sign-up)
Advanced
You can use a desktop application to encode your video.
Handbrake (Free)
Adobe Media Encoder (Paid)
Recommended Video Settings:
File container: MP4
Video codec: H.264
moov atom at the front of the file (Fast Start)
Width and height resolution limit: 4096px (Recommended 1920px for optimal uploading and playback experience)
Recommended max file size: 2GB
Video bitrate: 8-10 Mbps
Need help or have some questions?
If you would like more help, don't hesitate to get in touch with our support team via our help centre or tag us on X (formerly Twitter) and Farcaster.